5. Raadsinformatiebrief Gemeentelijke Ombudsfunctie 11-07-2023

!"#$% &5755285 75652 '8() *)+& 75652 ,%-%."#$% /0123456378921::24; ;<==4>>4456?@3A3B CDD 275652E2 FG!"H!I%$G J8212K55 E12E55L275652E2 CDM(*)(NO( PGQ.%GR%$. )DO ,STU"V%WGX Y 65564Z[1

0124565755285911412 75652

187  245959 98612674285 &51^85545212459114_ +58565^5588565`5647945`7598529759525945812412`1a52 785a75288552742852^58114752Eb5845`595a78^58565 41191128565758E cd!%.""$! +58565^55845985785a75288552742858658542 655645985a1198_1192119948595`52Ee985596565525811845 75752818584565245152Z f g15Z^5452f455759Ee592^5895h95212459124911945245 246`2785a225261125952522815952E f g15Z1219Df455759DEe5925926_5585522811851245 74754559a5952a1985971a52E f g15Z1219)f455759)E74285^48`^5`675845 5885a5811a12855452a1^81^124526E f g15DZ1219*fiE574285598211845855452 a1^81^124526a8^5718^52459`5a528E 1155955255985`^84559a`117^545212457428552`1552 5598551185118 2452E c%S.jST#!% k1245985a1198a652752249124595657552852^58^198 6549a8765522459^548571a52852^581152l5a4752Em a2252 41814 565252257524859E18`585a525241845a157428559 54547525245855452a1^81^124526`159`9652E18`1a585a5252 418

75652591219)258755911265852`1`24518215 \%R%%G!%Q]STR%V%G

'162112

    !" # $$%&" '%()  * ($+ *($! ,-.% ( 

*/01 

0121134167821913



!!"#$!!"#$#$!%&!$ '()# *+,-%$.(

/ 70102

01245678988 7 78814188726821

122342235

679  9 9 79 7 9 799 7 7979 7  9 90 7797777 97 9 7999 !9 9799  7" 9  9# 7777779 9$%97 9&9' 7797 (7)97  7  9&7 99  77 7  7*79779 77 797 79 9#+ #,#0 7 977 77 9 97777 79&7 97&76799 $-7) 7'97 7(77  #,#./ #01,,,97  797 77/#.1,,, 2 9&7 & 77  77734 72 9 '5 99 764 7 97 9 979 7 77&99 899:;<=>>?=:;@A>B99:AC D7 & 77 7977 79 7977 79  79 99 9  799 7  797'   7997777 7 &7 977E7 797 79  7'&7 7& 9997 9 &  799 7 9 99977 7777 79 

0 F 9G2- 7977775 9 7979 77

#77 777' #,0H F 9IG7J 7K7$67) 7 7 7997('7#,#, 0

1234567489    !"#$$%% '()*+,-+.(/012234((30*/ '()*+0-+6*317/8+*/+)*9*:;7* '()*+<-+=4**0*97>/)+?9(:@;(A@(/0*97/8 '()*+5-+;@*B(;7):@*+2/0*3C2*?*/

0

  & 5 5 5 D

123456527

89      9   9 9!  9 9 "9 9"9 #$9" 9 %99 99 "   9#&9"  "9%9 99!    9 99'"  #09 9 9' "  9' 99'  9#(9 9 9  9' 9 "   9   

)*+,-..*/

0  999' 9      1234567489:;< 89   9 9%"  99"  1234562=8 !99  99"  9>     9  9   9'%   89'9'"  9 999    "  9 ? 9 9       "     "90!  9      9  @A<<5<B;C86DEB=9F:=7F=85<B;8G !  9' 9 99! H   9  I  J9   9' 99!9   9' 9?9  9 " K9'  K 9   @F<2=:;69FDL85<MNL<E 8  9  99   9 " OO  %          ! 9 9'9'"  P "9 9 9 " Q &R$STU9"9    999'"  9  %9'"  "     9"  9  

0 0V  

 9'  "9  0

123456428598 62 664664

 !"#$%! $&%' (%)''%&#%*%)%+,-"'! $!&(%%$$&$).&%""+/%.-%%#!)% &%'' &0"%%(%.%'1# !"#$+2'-%-'3 $& (%%$&''%'' )%(%&3&-'3%'' 4%"$3!#.!)%4&!3(%  !'+5$!&%$3$1' !'''&!3)%%&%'' +,-"'!$ $& 461''%$7870'3!'33!3''%!''(%)%($&!3#$+

9:;<=;>?@:

,%'33-#.&$!!4..'%&%$'33 !"#$(%.!#$''3 $$(%+A$1)$1-!%4''!'$& %!#.$$!'$''!3$$13")%3 ('$)%!+B%33'-$#.$4%$$(%!$1& -$1+ C( $$!.""#$"'3!&DD !''3!''!4%4(%(33%."+$ %$!.(%!3 !"#$$(%(%-)3.!#$''3'3!."E!$$+,'- '2$1&4%61''%$787F$3'&%''&!3$!$12'$'3 !'+

6GH 2I 9J2 K1''%$7870!'%))%($&!3#$(' !')%%!+L.4$'" !3$(%-%$&(' !'M)%%!N%&%'' +5$!(' 3'&' !'$-4!'%"'!'3 $!O- '.$1"-$1')%''.(%&( (' !"#$+, !'!#.))).3"('7870''3!)'%$%'%+ K7870)%% !'&&"%3'4&4'+,-$1)%&%$-$#. &O.''!#.'443$1$ (3%&'$!'$$&'+L3$1($-$1! ''&!3$12'$'3 !' ')3$1!3'#.'".' 3$&&%&-$1+$!- (%%$$&!$1 $&#$#'$4%"$3%$&(%%$+P3! !"#$ '' )%3$1('!'%&''O$!.)!3$1'3!--$#.$&$$$'4%"$3%''% $)%3+,'.%''%.$.(%%)M !"#$3''$3-$3!!'' ('&N&+

QRRS@;>?

T''%$7870U#%7870+

6V1 4923W96JX6YX6492I /''"1''%$787F$! !'(%')%3$1(%)3$1!3'#.'".' 3$&O(%'333'#. $)%$&$ &''%('&$$%!$!'$$''%(%.$-$1 '"&.' 3+L-$1''3!&(''"1''%$787F$3'&%''&!3$12'$'3 0

1234562789 855478488877858 811 827618512775781 864477338785 185 769 !"#!"!$%"&%#!'('( )5 72355 775 46*1875 216357+ 866575 1234564811 8137887851786769 833113 5778 17783561 2 867** 889 3 12 88338186756 5125 12345648117 5 7778418885 2 8 89 465 123456488 254685 737858 511,8 *78127778+ 18518177785835785*7+ 145 81349-65787578 75 1234562785 2 8 1*7786*812 78+1155*7885785*79 123456278 75467538115875 1*5761785 2 858577 9 75682 8+112575 12345627811 81 *7768 812*,5 9 -22 6718 31858*78338 818778 7*154 868+ 86575 123456481 61+159.*5 278785 12345648115 +775 338 8 35 2 8 85 2 8 78+1155877689

/0012314506

778857877138898: 75 1234562781111 67 8776767518778 5 2 87759;78757212 875 123456278577765189<7766177878786 7767115 *12 1846*813*775 185+ *89

=>>?@ABC

D78478980E52389809

FGHIJKLJMNIOGMPHQNIJRSTIUVRIWIS -85 76 338+ 812345648587765 + 58677785811 877*7888 7 1*682 276 181658577748+1584159<74478876838 +158845 8123456482122 611488886*81*5 7479X6 +  8 77*78882112318577512 888 877 8 7785 15 12 89

=>>?@ABC

D7847898:EY

E

0